Utilities are looking for ways to engage customers in energy efficiency programs designed to save both money and energy.
My client, C3, creates easy-to-use, online portals that bring together rewards, recommendations, and information about energy usage and savings. Users can provide feedback, engage with customer service, take advantage of rebate programs and learn how to use energy more efficiently.
As a go-to writer for C3, I write hundreds of “energy savings actions” for the company’s various online portals. Each of these actions has to strike just the right tone of engagement, reassurance and simplicity, and must speak specifically to a customer type, whether commercial, industrial, business or residential.
CaroleGaudet.com 802.457.1944 carole DOT gaudet AT gmail.com